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Our Process: Your Easy Journey To A New Roof

Experience Clarity, Trust, & Confidence With Our Expert Guidance

Our 2023 Record Of Working With Insurance Companies

Families Received 100% Free New Roofs
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Paid By Insurance Companies
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Guiding You Every Step Of The Way

At Pinpoint Innovations, we’re your partners in making your home safe and beautiful. We understand that roofing and siding projects can feel overwhelming, so we’re here to hold your hand through each step. 

From navigating insurance claims to selecting suitable materials, we make the process easy and straightforward. We aim to make you feel like family, ensuring you’re well-informed and cared for from start to finish.

Our 10-Step Process

1.

Initial Contact

Simply fill out our contact form to get started on your project.

2.

Phone Consultation

We'll discuss your project needs in detail during a phone call.

3.

On-Site Consultation

On-site, we'll talk about materials, design, pricing, and determine if the project can be covered by insurance or is out-of-pocket.

4.

Comprehensive Claim Filing Assistance (if applicable)

We guide you through the insurance claim filing process step-by-step.

5.

Inspection Meeting & Report Review

We meet the inspector, review the report, and address any objections from the insurance company. We advocate on your behalf.

6.

Contract Signing & Scheduling

Sign the contract and schedule the project start date, typically within 10 days.

7.

Project Execution

Our skilled team completes most projects within a day.

8.

Clean-Up & Walkthrough

We ensure thorough cleaning of the post-project. We provide aerial footage for your review if you're unavailable for a walkthrough.

9.

Final Documentation

We conduct a final walkthrough on the project's completion day to ensure For insurance claims, we send a completion package proving we did the work for the approved amount. Final paperwork is provided to all clients. meets your standards. Joyce from our customer service team will call to confirm your satisfaction before we send your invoice.

10.

Final Payment Collection

Collecting down payments (if required) and final payment after project completion. For insurance claims, the final payment is due once you receive the check from the insurance company and it has cleared.

Industry-Leading 25-Year Workmanship Warranty

At Pinpoint Innovations, we stand proudly behind our work with an industry-leading 25-year workmanship warranty. This guarantee reflects our commitment to delivering exceptional results and lasting quality in every project. Plus, you benefit from a 50-year manufacturer’s warranty on all the products we use, ensuring your peace of mind for decades to come.

Staying Connected: Our Follow-Up

Your satisfaction is our priority, even after completing your roofing or siding project. We make it a point to check in with you a month after project completion to ensure you're happy with our work. You'll also receive periodic updates and valuable insights through our emails, ensuring we stay connected and you feel continually supported.

What Our Happy Clients Say

Read our reviews to learn about our clients’ experiences.

Pinpoint Innovations
5.0
Based on 66 reviews
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Mark MontiqueMark Montique
15:49 31 Jan 24
*** GREAT SERVICE, PROMPT ACTION & FAST RESPONSES ***Veteran homeowner here, and let me tell you, the horror stories of contractors taking on jobs that they cannot handle is very real. Thankfully Pinpoint Innovations delivered strongly.With a 5 day lead time, they were able to come out, provide free quotation, and allow me the opportunities of choosing the roof color and style at a location that was a little out of the way for their services.On the day itself, they made quick work of it all 4-5 hours (only because the delivery truck was running late), and they even added in 2 ventilation blocks at my last minute request the day of.After it was finished, I got drone footage of the roof via email.It's been 2 months and no leaks yet.. if something does change I will definitely be complaining lol. So far so good 😁** WILL DEFINITELY HIRE AGAIN**
Matthew CoffeyMatthew Coffey
14:44 31 Jan 24
We had our roof replaced the end of 2023, and are very happy with the results. Leading up to the work, Cam was very attentive and responsive, particularly dealing with the insurance and mortgage companies. He explained the whole process clearly and walked us through every step of the process.The day of the project, the team worked from dawn to dusk (short December day). And did not leave til our yard was spotless without a single stray nail. The roof looks fabulous as well. Would highly recommend.
jerald nolanjerald nolan
19:43 20 Dec 23
Great experience being served by Pinpoint Innovations. The guidance an communication was excellent. My point guy was Cam Watkins, he was very patient an self caring. Very pleased.
Joe ZabkoJoe Zabko
02:08 15 Dec 23
Jon with Pinpoint Innovations is top notch. When my insurance company informed me that repairs were needed to my roof or they were going to drop me, Jon got up on the roof, did a visual professional inspection of my roof and found other issues. He helped me contact my insurance company right there in the spot to get my claim started. Even when I found out that my insurance changed my policy without my notice to not cover the entire price of my roof but only partially cover it, Jon worked with me and my insurance to get the job done. I have heard horror stories of nails being in the yard when the work was done by other companies, but I will tell you there was not 1 nail left on my property. He communicated professionally and often during the entire process. I would highly recommend Jon and Pinpoint Innovations for your roofing needs.
Kiana B.Kiana B.
16:16 20 Nov 23
I love my new roof and the aerial pictures once it’s completed was an added bonus. John communicates very well and worked directly with my insurance company to get my roof replaced.
Melissa WilliamsMelissa Williams
15:13 14 Nov 23
Pinpoint Innovations just replaced our roof and did some deck and gutter repairs. They are by far the best contractor we have ever used at our home. We felt comfortable with Cam instantly and trusted his knowledge and expertise. He worked within our budget, stayed in touch throughout the process and arrived on time every time. Our roof was torn off and COMPLETELY replaced in ONE DAY! The crew was phenomenal. They left our home and property cleaner than they found it. The deck and gutter work was impeccably done as well. They discovered the cause of some water damage and resolved it economically where other contractors had given estimates that were astronomical and seemed unreasonable. Now our deck and roof are no longer causes for concern. We are so happy and relieved. We can’t recommend Pinpoint Innovations highly enough and won’t hesitate to hire them again in the future.
Paul OstazeskiPaul Ostazeski
13:28 15 Sep 23
Highly recommend Pinpoint Innovations!Jon was great to deal with. Patient, professional. He answered all our questions, searched for and obtained the colors we desired for our home.The crew was fantastic. Arrived by 7:30 AM and went right to work. House was stripped down, bad sheathing replaced and fully shingled by 12:30 noon, including clean up.
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